FAQs

Q: What exactly is the HoloVault TCG Display Case?
The HoloVault is a premium phone case attachment designed for collectors who want to safely display their favourite trading card (Pokémon, Yu-Gi-Oh!, Magic: The Gathering, One Piece, etc.) on the back of their phone. It’s engineered to protect your card from scratches, dust, and UV damage while still keeping it crystal-clear and easy to swap out.

Q: Which card sizes fit inside?
The HoloVault is made for standard-sized TCG cards (63mm x 88mm), which includes Pokémon, Magic: The Gathering, One Piece, Digimon, and more. Yu-Gi-Oh! cards (slightly smaller) also fit snugly.

Q: Can I use a sleeve or top loader with it?
Yes - you can use a soft penny sleeve inside the case without issue. Hard cases like top loaders and slabs will not fit (by design, to keep the profile slim).

Q: Will it fit my phone model?
A full compatibility list is available on the product page. If your model isn’t listed, we recommend joining our mailing list to be notified when new versions launch.

Q: Will my card be safe?
Yes. The HoloVault was designed by collectors who care about protection. The display is:

  • Crystal-clear polycarbonate for visibility.

  • UV-resistant, preventing card fading from sunlight.

  • Anti-yellowing, keeping clarity over time.

  • Scratch-resistant, both inside and out.

Q: Does it protect my phone too?
Absolutely. The HoloVault doubles as a phone case, with a raised lip around the screen and reinforced corners for drop protection.

Q: Will it yellow or fog up like cheap cases?
No. We specifically tested against these issues during development. Early prototypes had yellowing and fogging, which we fixed with higher-grade materials and coatings.

Q: Can I swap cards easily?
Yes! The case uses a snap-seal mechanism. Open the display, slide in your card, snap it closed, and you’re done. It takes less than 10 seconds to change cards.

Q: Will the card move around inside?
No. Once inserted, the card sits flush inside the frame. If you use a sleeve, it will be extra snug.

Q: Does it add bulk to my phone?
Not much. The HoloVault adds only a slim layer for the card display, keeping it pocket-friendly and lightweight compared to standard protective cases.

Q: Can I still charge wirelessly?
Wireless charging is not supported due to the display window thickness. Standard cable charging works normally.

Q: Does the case affect how the card looks?
Quite the opposite. The HoloVault enhances your card’s appearance by giving it a museum-style display. The anti-glare finish keeps it sharp and visible in all lighting conditions.

Q: Can I use it for something other than TCG cards?
Yes! Some customers use it for photos, keepsakes, or custom art cards. As long as it fits the card dimensions, you can display it.

Q: Are there colour options for the case?
Currently, we offer multiple frame colours (black, gray, purple, dark blue). More colours may be added in future releases.

Q: What if I order the wrong case?
No problem - contact our support team and we’ll arrange an exchange.

Q: Do you accept returns?
Yes. Every purchase is covered by our 30-Day Money Back Guarantee. If you’re not satisfied, return it within 30 days of delivery for a full refund.

Q: Why should I trust HoloVault over cheaper cases?
Because we built this for ourselves first. We went through dozens of prototypes — fixing issues with clarity, yellowing, UV protection, and durability — before launching the final version. The HoloVault exists because we refused to settle for “good enough.”

Q: What if I have a problem with my case?
Our customer support team is always here to help. Reach out to support@holovault.com.au and we’ll respond within 24 hours.

Q: Do you offer any guarantees?
Yes - in addition to our 30-day money back policy, every HoloVault comes with a warranty against manufacturer defects.